概覽

本集團圍繞人的全生活場景及房產品的全生命周期，提供多元化，與生活呈現強關聯的服務，包括物業服務、諮詢服務及園區服務三類業務。通過為住戶提供種類廣泛的產品及服務組合，滿足客戶、業主及住戶不斷變化的日常及質量生活需要，我們在眾多物業管理服務供應商中脫穎而出。在中國指數研究院舉辦的2021年中國物業服務百強企業研究成果發佈會上，我們榮獲中國物業服務百強滿意度領先企業稱號。

我們的產品及服務由以下三個板塊組成：

物業服務

我們提供一系列高品質的物業管理服務，例如我們統稱為「標準」物業管理服務的保安、保潔、園藝、物業維修及保養服務，並就該等服務向在管物業的住戶及業主或房地產開發商收取服務費。於2021年6月30日， 我們的總在管合同建築面積達272.7百萬平方米的物業，涵蓋居民高端住宅、政府公共建設、商業寫字樓、城市綜合體等，覆蓋全中國30個省、直轄市及自治區的189個城市。

諮詢服務

我們向房地產開發商及地方物業管理公司提供諮詢服務，利用我們的品牌及專業優勢滿足其在房地產開發周期中各個主要階段的不同需求。例如，我們向房地產開發商提供在設計和開發階段的項目規劃、設計管理、建築管理及營銷管理諮詢服務，我們亦提供示範單位管理服務，促進他們已開發項目的銷售。我們同時也就已交付物業，向房地產開發商及物業管理公司提供管理諮詢服務。

園區服務

我們基於業主的全美好生活場景的需求，透過多種渠道向我們在管園區的業主及住戶提供各類日常生活必需品和各種品質生活產品和服務。園區服務包括園區產品及服務、家居生活服務、園區空間服務、物業資產管理服務、文化教育服務。隨著業主和住客為更好的生活而衍生的生活需要，集團在創新和提升傳統優勢服務的基礎上，我們將繼續運用移動互聯網與智慧社區入口，部署提供種類更廣的服務和產品來滿足客戶，用綫上綫下結合的方式，拓寬和加速生活服務的流量空間。

OVERVIEW

The Group  is based on owners’full range of life scene and the entire life cycle of real estate, and provide a wide range of services that are strongly associated with life, which contains property service, community service and consulting service. We differentiate ourselves from other property management service providers by providing our residents with access to a broad products and services portfolio that addresses the evolving everyday and life-style needs of our customers, property owners and residents. In the “2020 China Property Service Top 100 Enterprises Research Results Conference”organized by China Index Academy (a professional independent third-party Real Estate Research Organization in China), we won the “China’s top 100 leading enterprises in terms of Property Service Satisfaction”.

Our products and services portfolio consists of the following three service lines:

Property services

We provide a range of high quality property management services, such as security, cleaning, gardening, and repair and maintenance services, which we refer to collectively as“standard” property management services, and charge the residents and owners of our managed properties or real estate developers management fees for such services. As of 30 June 2021, we managed properties located in 189 cities across 30 provinces, direct-controlled municipalities and autonomous regions across China with a total contracted GFA under management of 272.7 million sq m. which covers high-end residential, government public construction, commercial office buildings, urban complex.

Consulting services

We offer consulting services to real estate developers and local property management companies to address various needs that arise during each major stage throughout the course of their property development projects, capitalizing on our brand equity and expertise. For example, we provide real estate developers with project planning, design management, construction management and marketing management consulting services during the design and development stages and display unit management services to facilitate sales of their developed projects. We also provide management consulting services with respect to delivered properties to real estate developers and property management companies.

Community-living services

Based on the needs of the owners of the owners’full range of life scene, we provide property owners and residents of our managed communities with access to an extensive array of daily necessities complemented by a wide assortment of life-style products and services through a variety of channels. Our services under this segment include community products and services, home living services, community space services, property asset management services, cultural & education services. As the needs of our owners and residents for better living have been evolving, on the basis of innovation and promotion of traditional service, we will continue to use the mobile Internet and the smart Community portal, offer a wider range of services and products to satisfy the customers, and combine online and offline service, to broaden and accelerate the flow of life services.

執行董事

楊掌法先生（主席）

金科麗女士

吳志華先生

陳    浩先生

非執行董事

獨立非執行董事

高級管理層

Executive Directors

Non-executive Directors

Independent Non-executive Directors

Senior Management